Customer Service Officer (Part Time)

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Customer Service Officer (Part Time)

Location
Bolling Road, Bradford, West Yorkshire, BD4 7EB
College
Bronte Girls Academy
Hours
Part Time
Salary
S2 NJC03 to NJC04 (£18 887 to £19264 pro rata)
Posted
26th September 2022
Start Date
As soon as possible
Expires
10th October 2022 12:05 PM
Contract Type
Permanent
Job ID
1273323
Job Reference
CSO-26922-AJA
Start date
As soon as possible
  • Contract type: Permanent
  • NQTs Considered:
  • Job ID: 1273323

Customer Services Officer

Permanent, Part Time

Salary: S2 NJC03- NJC04- (£18, 887- £19, 264)- Pro rata

Actual Salary: (£10,509 - £10,719)


Transforming Lives, Transforming Communities

Feversham Education Trust (FET) are a not-for-profit organisation with the aim of providing quality support and challenge to ensure outstanding outcomes for all learners in our schools. We currently run two OFTSED ranked Outstanding schools: Feversham Girls’ Academy (secondary), and Iqra Primary. Our third new school: Bronte Girls’ Academy (secondary) is expected to achieve Outstanding. Thus, we are fully committed to ensuring that all learners in all our schools regardless of their background or starting points achieve their true potential. Our school improvement model is bespoke, recognising that just as every single learner is unique, so are our schools and communities.

BGA opened in 2019 as the first Free School for FET – an outstanding Multi Academy Trust. The Academy is non-faith based school, located in the heart of the City and housed in a state-of-the-art building with cutting edge facilities based on the most current research on excellent student learning. It is a very exciting time for BGA as the school is growing from the vision of the initial Free School bid to the reality of creating the actual finished product. The BGA pan is 120 pupils in each year group and will grow to 600 pupils at full capacity. The school enjoys an excellent reputation within the local community. Academic standards are very high, but we continue to strive to ensure all students enjoy a fully rounded education, allowing every young person to fulfil their potential.

FET are seeking to appoint a dynamic and ambitious Customer Service Officer with the desire to help the school progress to outstanding as it embarks on the next stage of its journey to world class. We are seeking a new Customer Service Officer who will join us on our journey to continued excellence. The successful candidate will play a major role in supporting the school. Training will be given where necessary and appropriate.


Further to the Person Specification, our ideal candidate to join the Feversham Education Trust Family will: 

  • Be a Team Player     
  • Have the desire to upskill and support both our learners and our colleagues     
  • Possess excellent organisational skills and have an eye for detail     
  • Have the ability to remain calm under pressure     
  • Have exceptional written and verbal communication skills     
  • Have a warm, approachable manner


We are able to offer you: 

  • A forward-thinking Trust which has a proven track record of establishing outstanding schools and teams     
  • A Trust which continually has their vision of transforming the lives and communities of those it serves at the heart of every decision     
  • A Trust with a successful track record of upskilling and promoting within     
  • An excellent CPD programme     
  • An opportunity to join a School and Trust community with a family culture.


Closing date for applications: Monday 10th October 2022, at 12:00 Midday

This post is exempt from the Rehabilitation of Offenders Act 1974. Clearance from the Disclosure and Barring Service will be requested from the successful candidate.

A downloadable application form can be found on our website. Please note that CVs are not accepted.

For information about this role or an informal visit to the Academy, please contact the Academy Reception directly.


“Feversham Education Trust is committed to safeguarding and promoting the welfare of children. All posts are subject to rigorous vetting procedures, including, satisfactory references, enhanced disclosure and barring check (DBS), due diligence, health clearances and proof of legal working in accordance with the Asylum and Immigration Act 1996.”

Attachments

Safeguarding Statement:

Bronte Girls Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Bronte Girls Academy

Bronte Girls Academy

Part of Feversham Education Trust (FET)

Feversham Education Trust (FET)